We believe in a healthy and friendly business relationship – Here is all you need to know about the terms & conditions of working with LightShine Design.

 

PAYMENT

A 50% non-refundable deposit is required before design can commence. Once the final design has been signed off, the balance of the invoice will need to be paid before high resolution artwork will be delivered or a website can go live.

COPY

Copy needs to be supplied by the client in an editable format. Any additional copy will need to be invoiced separately.

IMAGES

Images provided by the client need to be legally obtained and high resolution. Any additional images will need to be invoiced separately. We use Stock Sites that can locate the perfect images at an extra cost per image.

PRINTING

Printing fees are not included in any of the branding or print design services. We can advise great printers and oversee the printing if required.

THIRD PARTY FEES

Domain registration fees, Website hosting fees, Printing fees and Stock Image License fees are not included in the quote. This needs to be settled by the client, but we can offer assistance and suggestions.

REVERTS

Each design project has 2 design reverts included in the quote. Website projects include 2 reverts per page. Any additional reverts are charged at R400 per hour.

OUT OF SCOPE

Any reverts that go out of scope or the amount of work is increased, will need to have the quote and timeline amended.

DEADLINE

Clients copy and information for the project, need to be supplied before a deadline can be scheduled. If the client does not supply the information within the agreed upon timelines, then the timeline and deadline will need to be pushed out.

COPYRIGHT

LightShine Design owns the right of the artwork until final payment is made.